Professional Services
Law Firm
CRO Strategy
Google Ads
14 Feb 2023
Segelov Taylor Lawyers had partnered with Matriarch Digital for 2 years with steady MoM growth in leads. In 2023, Tanya (co-founder of Segelov Taylor Lawyers) had ambitions to grow their service offering & further expand their team!
Lack of time & resources: as lawyers, the co-founders had no time to work 'on the business'; they were stuck working 'in the business. They needed to get time back on their calendar to be more strategic about their business.
Lack of Google Ads experience: the law firm had minimal Google Ads experience. They heavily relied on the Google Ads rep support which was not enough for them to strategise and scale long-term.
Business critical: they needed to get more leads at a lower cost per lead, given new overhead costs significantly impacting their business P&L.
Top of Funnel Engagement - Segelov Taylor's new services & specialty cases are complex. Therefore, people typically would do a lot of research before considering engaging with lawyers. With this in mind, we focused on offering people information kits, guides & checklists which are top-of-funnel 'lead magnet' offers with a lower level of commitment. We aligned these new offers to testimonials & services that Segelov Taylor offered.
Lead Quality Control - In order to increase the number of qualified leads & ensure that we didn’t get a high number of people downloading the top funnel offers who didn’t have the intention to take the next step, we reviewed Segelov Taylor's internal data against the Google Ads conversion data so that we could put a greater focus on the keywords, audiences, time of day, locations & ads which were generating a higher number of qualified leads.
Utilising Google’s Newest Features - We put an emphasis on testing Google’s newest features which were relevant to Segelov Taylor’s campaigns. We tested a range of audiences signals (groups of people who have high intent to buy) which allowed us to spend more efforts on the audiences & ads which were generating a higher of leads.
Within 90 days of our new approach & campaigns, we saw significant results already: +278.33% in leads & -77.73% drop in cost-per-acquisition.
The conversion rate also increased significantly by +119.98%, which means the the ads were resonating with the audience much more with highly relevant content/ landing pages.