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Case Study - Cocochine Coffee



6.56x ROAS & +29% Revenue in 30 days



Industry



Food & Beverage



Product Niche



Coffee Beans



Platforms



Google, FB, IG



Date



2 Feb 2023



BACKGROUND





The founder, Jamie, had been running their eCommerce store, Cocochine Coffee, selling specialty Vietnamese coffee beans online for 3 years. This was just a side hustle of Jamie's that she was running out of her bedroom! She reached out to Matriarch Digital as she was keen to quit her 9 to 5 job and grow her business full-time.



THE STRATEGY





Fresh Start - The existing Meta & Google Ads account structure was very messy. Even trying to dissect the data was a mission because of how many hands these campaigns have been through. We concluded it'd be better the start from scratch following Matriarch's best practices.


Bottom of Funnel-Focused Campaigns - It was clear that Cocochine was not capturing enough traffic from audiences who were ready to purchase coffee beans immediately. They were too focused on upper/ middle funnel strategies. Therefore we implemented a series of campaigns, positioning a series of attractive offers, to test & see which bottom-funnel audiences and high-intent keywords were winners. We doubled down on what was working, pivoting away from what wasn't working, and already began seeing success around the 14-day mark.


Shopping Feed Optimisation - Cocochine was not ranking for any of its products on Google. This was a big red flag. After extensive feed audits & tests, we were able to diagnose the feed quality issues, help them improve SEO titles for different product pages, & make extensive product feed optimisations, resulting in them ranking #1 for Google Shopping Ads for high-intent keywords.



THE RESULTS





By the 14-day mark, Cocochine Coffee had already begun to see their early success, with an uplift of ROAS from 2.08x to 4.28x across their Google & Meta Ads accounts.


By the 30-day mark, their Google Ads ROAS hit an all-time high of 6.56x. Their Meta Ads account stayed a consistent ~4x ROAS. Their Shopify revenue reports showed a +29% increase month-over-month.


Jamie have since hired 2 new people to their in-house team, 1 being a marketing manager whom we support today.



"Our team has grown since working with Matriarch. With Celine & Marissa on the team, grow has been non-stop. Can't wait to see what comes next!"



Jamie - Founder & Director, Cocochine Coffee



OUR WINNING TEAM





Performance Director - Marissa Payne

Lead Digital Strategist - Celine Fung

Meta Ads Strategist - Joy Sarker

Google Ads Strategist - Rodney Austria

Customer Success Manager - Paula Patal



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